Basement Technologies (Busy Dog) SUCKS

Previous post about Basement Technologies

The people from Basement Technologies (aka Busy Dog) stood us up for the pump installation again yesterday. This time they had even called on Monday to CONFIRM the appointment, and they still didn’t show.

Fool me once, shame on you. Fool me twice, shame on me. There is no "Fool me thrice" version of that verse and I don’t want to find out what it is, so we have decided to take our business elsewhere. Now we get to fight with them to get our 30% deposit back.

It all worked out for the best, though. After all, we were acting out of immediate desperation and they were going to charge us an arm and a leg for the pump installation job, plus filling in some cracks. So we will pass on them, and actually shop around and get more quotes. I’m sure we can do at least 30% better than the original price.

Epilogue (9/2/2010): I didn’t trust the sales guy farther than I could throw him anyway. He kept saying my asbestos tile would not be a problem, when in fact I knew that the jackhammers would release asbestos particles to the air, which are toxic. Also, their technology is a GIMMICK: their pipe is SQUARE shaped, which they say works better than others, but really, the corners of the pipe accumulate dirt, which is why they make you get a $200 maintenance every year (if you miss one maintenance year, your warranty is voided). They were by far the worst company we could have gone with.

Read about the company we decided to go with here – Drycrete Waterproofing. It was cheaper, we got amazing attention, and the job was well done and under the timeframe quoted!

Such are the pleasures of home ownership.

You know what, though? Considering that we got the worst possible case scenario of rains now, and it only amounted to a couple of sleepless nights and some days off work, we consider ourselves lucky. There are people who had water up to their windows and others who had to evacuate. We really got off easy.

To luck.

ina